Privacy Policy

MenuTune Inc. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to our website, mobile applications, and all related services (collectively, the "Service"). By using our Service, you consent to the collection and use of your information as described in this policy.

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, restaurant details
• Payment Information: Credit card details, billing address (processed securely through third-party providers)
• Restaurant Content: Menu items, descriptions, images, pricing, restaurant information
• Communication Data: Messages sent through our support system, feedback, and correspondence
• Profile Information: Business hours, location, social media links, about us content

When you use our Service, we automatically collect:

• Usage Information: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Performance Data: Service performance, error logs, loading times

We may receive information about you from:

• Social Media: When you connect social media accounts
• Payment Processors: Transaction information from payment providers
• Analytics Services: Usage statistics from third-party analytics tools
• Marketing Partners: Information from affiliate and marketing programs

We use your information for the following purposes:

Service Provision

• Create and maintain your account
• Process payments and manage subscriptions
• Provide customer support and technical assistance
• Generate QR codes and digital menus
• Host and display your restaurant website

Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Provide important account and billing information

Service Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Monitor and maintain service performance
• Conduct research and analytics

Legal and Security

• Comply with legal obligations and requests
• Protect against fraud and security threats
• Enforce our Terms of Service
• Resolve disputes and investigate issues

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Hosting on secure, certified cloud platforms
• Employee Training: Regular security training for all employees

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

Specific Retention Periods

• Account Data: Retained while your account is active plus 30 days after deletion
• Payment Information: Retained as required by payment processors and tax law
• Support Communications: Retained for 3 years for quality and training purposes
• Analytics Data: Aggregated data retained for 4 years for business insights
• Legal Records: Retained as required by applicable laws

We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Service.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies (not recommended)

MenuTune is based in the United States, and we process and store information in the US and other countries. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

By using our Service, you consent to the transfer of your information to the United States and other countries that may have different privacy laws than your country of residence.

We implement appropriate safeguards for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions from relevant privacy regulators
• Certification schemes and codes of conduct

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will:

• Post the updated policy on this page
• Update the "Last updated" date
• Notify you of significant changes via email or service notifications
• Provide additional notice as required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.